AI raises the bar on what is "common sense"
People deliver something special
AI Agent Flex automates basic customer service, raising standards and seamlessly handling multiple languages and channels. Human staff can focus on conveying the brand's worldview through the five senses and sharing emotions, accelerating customer loyalty and repeat visits.
Our Services
Conversational avatar AI is active in a variety of industries
It has been used by major Tokyo-based broadcasters, major general contractors, private railways, etc. Its customizability and stable dialogue quality have been highly praised.
Features
AI Assistant Features
With AI that has its own personality,
Maximize brand value
AI Agent Flex is an AI created to tell your brand story. Every detail, from character design to voice quality and tone, and even values and sense of humor, can be customized, so customers feel like they're encountering the brand's personality every time. This creates deep engagement, and the experience itself becomes a brand asset.
Instant standardization,
Everyone is an expert
Once input, product information and customer service rules are instantly shared by the AI Agent Flex group.
This allows you to maintain a high level of customer service while reducing training costs for new employees to nearly zero.
Customizable to "on-site specifications"
Supports flexible customization.
API integration, product search, inventory inquiry,
We provide one-stop support from customer service to back-office operations, including CS escalation.
"Awareness" is achieved through AI,
Dig deeper with researchers.
AI comprehensively analyzes conversation logs and behavioral data to extract insights that improve services and deepen customer understanding.
If you require more in-depth, advanced analysis, researchers from our Metaverse Research Institute will accompany you on the spot to help maximize sales opportunities.
From the Metaverse,
At every touchpoint.
We are planning to expand this to tablets and digital signage that can be deployed not only in the cluster metaverse space, but also on websites and in physical stores, so that customers can have a consistent brand experience at every touchpoint.
FAQ
Q. To what extent can I change my avatar's appearance and voice?
Question 1
A. Appearance, voice, tone of voice, and personality are all customizable. We can also discuss recreating character IPs.
Q. Can I have employees memorize company-specific information?
Question 2
A. Yes. We can build a knowledge base based on FAQs and product information, allowing you to have expert-like conversations.
Question 3
Q.Does it support foreign languages?
A. It supports multiple major languages and can be used for inbound demand and overseas customers.
Question 4
Q. How long does it take to implement?
A. It depends on the content, but if the configuration is simple, it can be implemented in as little as two weeks.
Question 5
Q. Can I use it at offline facilities?
A. An internet connection is required. Please contact us regarding offline support.
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